Learn more about our company’s history and service offerings.
For over 25 years, our dedicated team at Problem Solved Home Services has been proudly helping local property owners keep their homes safe, comfortable, and efficient. Our veteran-owned business offers a complete range of HVAC, electrical, and plumbing solutions to ensure our clients’ essential systems can get back up and running again in no time. If you’d like to learn more about our company and capabilities, please check out our responses to the frequently asked questions on this page.
Hidden
What services do you provide?
We are a full-service home maintenance provider specializing in heating, air conditioning, electrical, and plumbing solutions. Whether you need a simple leak fixed, a complete AC installation, or a complex electrical panel upgrade, our team is equipped to handle it all.
What is your service area?
Our team offers home services throughout the Cypress, Texas area and the surrounding communities, including neighborhoods in Tomball, Katy, Waller, and Jersey Village.
What are your hours of operation?
Our standard business hours are from 8 AM to 6 PM, Monday through Friday. However, we also offer emergency services in case your situation can’t wait for regular hours of operation.
Are your technicians licensed and insured?
Absolutely. For your protection and peace of mind, all our technicians are fully licensed, bonded, and insured. We strictly adhere to all local Cypress and Texas state building codes and safety regulations.
Do you offer any warranties or guarantees on your work?
Yes, we’re proud to stand behind our craftsmanship and offer a 100% satisfaction guarantee. If you invest in new equipment, such as an AC unit or water heater, these will be covered under manufacturer warranties, which we can explain to you in further detail.
Why should I choose your business over another local contractor?
Our core focus is on solving problems, not simply patching them. We make sure to get to the root cause of the issue and use high-quality parts to provide long-lasting results. Furthermore, as a locally owned business, we prioritize integrity and clear communication from start to finish.
Do you offer residential and commercial services?
Our primary focus is on residential home services, ensuring local families have reliable air, water, and power. However, we can handle some light commercial work. If you’d like to learn more, reach out to us to discuss your specific requirements.
Do you offer any maintenance plans or memberships?
Yes, we offer preventative maintenance agreements for your HVAC, plumbing, and electrical systems. Investing in these routine tune-ups can help extend the life of your equipment, improve efficiency, and address small issues before they become expensive emergencies.
How often should I schedule AC maintenance?
In our region, air conditioning units are necessary throughout most of the year. We recommend scheduling a maintenance service once in the spring before summer begins and once in the fall before you turn on your heating system.
What should I do if my AC is running but the house isn't cooling down?
First, check your air filter; a clogged filter is a common culprit. If the filter is clean, you may have a refrigerant leak or a failing capacitor. Turn the system off to prevent further damage and call us for a professional evaluation.
How can I tell if I should repair or replace my air conditioner?
If your system is over a decade old and requires a repair that costs more than 50% of its value, replacement is typically the better investment. Plus, investing in a newer unit can lower your energy bills over time since they’re designed to be more energy-efficient.
Do you offer indoor air quality solutions?
Yes, we’re happy to provide air filtration upgrades, UV light purifiers, and duct cleaning services to reduce allergens, dust, and humidity levels inside your home.
What are some signs that my electrical panel needs to be upgraded?
If you notice flickering lights, frequently tripping breakers, or that the panel feels warm to the touch, it’s time for an inspection. Older homes with outdated electrical systems often need upgrades to handle modern appliances and electronics safely.
Can you install dedicated circuits for high-power appliances?
Absolutely! We can install dedicated lines for EV chargers, hot tubs, large kitchen appliances, or workshop tools to ensure your home’s electrical system isn’t overloaded.
What are the benefits of whole-home surge protection?
If you use a power strip, any devices or appliances plugged into it are effectively shielded from electrical surges. Whole-home surge protection systems function like power strips, except they’re installed to protect every outlet from sudden power spikes.
Why should I switch to a tankless water heater?
Tankless heaters offer unlimited hot water, take up less space, and reduce the chances of leaking. Although they have a higher upfront cost, they can offer long-lasting value (and hot water!) that your family will be sure to appreciate.