Testimonials

HomeTestimonials

Great communication and a quick repair! Thank you for getting my plumbing project done.

- Sammy W.

Rob came out to do a kitchen sink reroute; he responded quickly, gave a great quote, worked efficiently and even discounted the invoice for finishing early. Not many people or companies would do that. Would highly recommend!

- Christian E.

I had an exceptional experience with this company. The service was prompt on a bad weather day. The cost was more than reasonable. I will definitely be using this company for future needs.

- Yvonne A.

I called at 9 am from my office in Houston with a plumbing issue at a home in College station. Rob made the hour and a half drive and had the problem solved by 10:30. No BS—straight shooter who knows what he’s doing. Give him a call. You won’t be sorry.

- Jon M.

I had scheduled three electricians to come and figure out why three of my lights in the attic, all connected to the same switch, were not working. Rob was very down to earth and came in and found the problem and fixed it within one hour. His fee was much less than the other two electricians I had out for a quote.

- Ron D.

We were away from home for an extended period of time. I use an app to remotely check the temperature in the house to be sure everything is ok. I hadn’t checked it for several days and when I did, the temperatures were way above where the air conditioning was set. Obviously, there was something wrong. I called Problem Solved Home Services to see if they could determine what was wrong. I wasn’t home and wouldn’t be for a couple weeks, so this had to be done remotely on my part. Problem Solved showed up the same day to check out the system. They discovered the failure in the system and gave me options to replace all the required parts. They also provided two estimates for replacing the entire system; one a low-cost option and a second higher cost option but with greater efficiency. Given that the system was quite old, I wasn’t willing to invest more money in it. I opted for the more efficient system that would also control temperature and humidity more effectively, as well as cost less to run. Once I made the decision, Problem Solved was able to get the equipment and install the new system the next day. They got the system up and running and quickly cooled down the house to the target temperature and humidity. Getting the system in fast was important to me because the humidity inside the house was higher than it should be. I was concerned about possible mold growth in a hot and humid environment. But with Problem Solved’s quick response on installing and getting the system up and running, everything worked out great. I highly recommend Problem Solved Home Services and will use them for all future HVAC needs.

- Keith K.

Great experience! I had a gas smell in my house after we replaced the electronics on our water heater. Everything seemed seated but there was a strong gas odor. Rob helped check for leaks and got it seated correctly. It was late on a Friday afternoon and he was able to fit us in quickly. And the price was not exorbitant. We really appreciate it! Thank you!

- Megan

Fast and easy solution. Heater fixed and central heater working perfectly now. Thank you.

- Daisy K.

Very polite and professional. They are on time and very reasonably priced. Really excited to have found an honest company!

- Lynette M.

Robert was extremely professional and efficient. He fixed everything I needed fixed in a timely manner and I plan to work with him again for some plumbing issues. Great work! Highly recommend.

- Mandi S.

Rob did a great job taking care of a plumbing issue. He was very courteous and professional, and I would recommend this company.

- Marian

Rob was pleasant to work with. Did a great job. Highly recommend him to anyone.

- Mary S.

Rob did an excellent job changing out my bathroom sink faucet. He was able to come out the next day, was professional and very quick! I highly recommend this company and Rob to get your plumbing job completed!

- Amy M.

Very professional, quick work, and informative. Even gave me tips on maintaining.

- Jason P.

Great company. My circuit breaker for my pool pump blew and needed to be replaced. They came out that day and gave me a free estimate which was very reasonable. These guys are great!

- Shane B.

They showed up when they said they would be here. I briefed them on what the problem was and they took care of it.

- Anthony T.

Rob from Problem Solved Home Services fixed a water leak in my attic, identified the source quickly and accurately, and replaced my old CPVC pipe with durable PEX-A piping. Rob was professional, efficient, and his workmanship was exceptional. The entire process was smooth and stress-free, including the all-electronic invoicing and payment processing. I highly recommend Rob and Problem Solved Home Services!

- Sanjeev T.

Had a plumbing issue; he came the very next day and fixed it!! Was very responsive with messaging and was such a reasonable price. I would recommend him every time!

- Nicole S.

Excellent experience. Rob came to my house for a plumbing issue. I would highly recommend Rob and his company for all your needs. He is the service provider you welcome into your home. Rob is polite, knowledgeable, very accommodating and extremely helpful with offering solutions for future needs. He is a Vet, and a dog lover as well. Most of all he knows his trade and can be trusted. Do not look any further — he is EXCELLENT!!

- Mary G.

Excellent service, highly recommended! I called this company on 12.21.2024, had an issue with my main drain line, and they quickly answered my call. Rob answered the phone and scheduled a 7 am visit for the following day. He arrived on time and took care of the problem. He was very professional and honest. He gave me a quote before he started the work. Problem was solved!! I live in Cypress and will keep using this company for any future needs.

- Jesus C.

Rob is a true professional—and an all-around great guy. I called him today about a slow-draining issue, and he quickly diagnosed the likely causes over the phone. We scheduled a time, and he showed up exactly when he said he would—which, as you can imagine, is rare in this line of work. Rob was incredibly communicative throughout the process. Ultimately, he didn’t perform any work because he couldn’t replicate the issue, and—here’s the kicker—he was completely upfront about not wanting to charge me for something that might not actually need fixing yet. This kind of honesty is rare these days, especially in an industry where people often feel taken advantage of. In a world full of upsells and unnecessary repairs, working with someone like Rob is genuinely refreshing. I’m keeping his number on hand and absolutely plan to work with him again on a future project. As someone who’s worked with many salespeople, I can’t say enough good things about this experience.

- Quang D.

They responded quickly! The review of the problem and solution was very thorough and included options. They were able to get parts within an hour and had installed a new hot water heater in a reasonable amount of time. Very affordable. Highly recommend!!

- Stephanie S.

Rob was very professional. He listened to us and identified the issue with our plumbing clog. We received an estimate from one of the big companies in town. They were expecting a 2–3-hour job over $1000 to fix the issue. He is an exceptional plumber and professional. Rob was able to fix the issue in fifteen minutes and much less. I highly recommend him and his company. He is honest, knowledgeable, talented, and trustworthy.

- James K.

Our AC went out around 5 pm; I called desperately and he came and just finished at 7pm. That’s what I call service.

- John F.

Rob arrived on time at 8:00 AM and had my gas quick connect for my new generator installed by 8:50 AM. I had already bought all the supplies that he needed which made the job both faster and cheaper. Rob has 20 years of experience working for someone else and recently went out on his own. He also does HVAC and electric. I will use him again.

- Bill S.

Problem Solve Home Services got my AC unit up and running quickly. Rob provided professional service at a fair price, making sure everything was working properly. He even offered helpful suggestions on what to address in the future to avoid more issues. Highly recommend!

- Viviana M.

Rob expedited service to us He was at our house really quickly after requesting his help with an electrical issue! He is very professional and was able to diagnose the problem within 30 minutes. His service is exemplary at a reasonable (very low) cost. I would and will recommend his service to family and friends!!!

- Cheryl G.

Mr. Rob did an excellent job getting my heater back working. Also really appreciate how he diagnosed the problem. I would highly recommend their services to everyone.

- Carl D.

Called at 8:00 am. Sent contact information. Text back for 9:30 appointment. Arrived at 9:20 am. Had a slow flow from kitchen faucet. I cleaned faucet screen and faucet hot/cold valve. He checked to be sure then tried shut-off valves. Flow was good. He then checked faucet hose and cleaned it. It had a lot of crud in it. Working great now. Very knowledgeable and great personality. He finished in less than 15 minutes. Honest and reasonable price for service. Highly recommend. He offers other services and will use him for future projects.

- Allen

Rob came out to service our house; he was actually here within the hour. I had multiple outlets not working and he came and checked everything thoroughly and was able to have everything back in use quickly. On the way out I asked if he worked on generators and he took a look at it and also got it running—at no cost! Truly a gentleman and a kind soul. 10 out of 10 recommend!

- Angela H.

Oh my goodness! After contacting several plumbing companies, we could not get a plumber out to help us with our shower plumbing problem — probably because it was such a small project. When we finally got Rob’s contact information from Google, he responded immediately and walked us through, troubleshooting the problem to see if it was a simple fix or if he needed to delve deeper into the problem. We were able to take care of it, thus saving time and more importantly $$. This morning our “old” water heater dropped dead, so we reached out to Rob and he was at our home within the hour — diagnosed the problem and by 1:30 PM we have a new water heater installed and ready to go. He drained and removed the old water heater and all the rubbish that went with it. He left the area probably cleaner than how he found it. I cannot say enough about this gentleman! He is honest and hardworking, his pricing is fair, his demeanor is very respectful, he listens and actually hears what you’re relating to him. He is patient and easy going. He explains everything in easy-to-understand terms. This business is a winner! He also does electrical and air conditioning, so his card is on our refrigerator. Could not ask for better service than this! On another note: he could have come out for the shower repair, charged us an exorbitant fee for his time and the fix, yet he chose to ask questions about our issue and trouble shoot, providing information, asking questions and resolving the problem. It saved our money, it saved our time, he spent his time, made no money—this is honesty. This is also why we will continue to use his services as well as refer him to anyone needing work done.

- Gail S.

I was very happy with the work that Rob did in installing new electrical outlets in my three bathrooms. Kudos.

- Dan W.

Problem Solved Home Services exceeded my expectations with their professionalism and dedication to quality. From start to finish, the entire process was seamless and efficient. Rob’s expertise and attention to detail truly stands out! I highly recommend their services to anyone seeking top-notch work.

- Mager F.

I had a drain back up and start filling with water in a bathroom sink, and nothing I did was helping. I sent a request in at 8:30pm on a Thursday and Rob responded right away. He offered to come out that evening but said it would probably be better for me to wait. Talked me through all the items I could do to mitigate the issue in the meantime and was very patient with me. He arrived perfectly on time the next morning (I’m in the Copperfield area) and evaluated my issue. He laid out several possible resolutions but recommended I use the drain cleaner for now to save me money and give me the best possible outcome. He didn’t charge me a dime for the trip and was so friendly. Highly recommend for all of your home needs, as it’s so valuable to have someone you trust. He’s been in the industry over 20 years but just started his business this year—he’s fantastic!

- Rachel S.

I would recommend Problem Solved Home Services for plumbing services. Fair price, good work & dependable. I intend to use their services exclusively in the future.

- David L.

We have had problems with our air conditioning system for years. And every time we got it worked on, the contractor would tell us that our system was screwed up, there was not enough room on the attic for the systems, etc. It was always a nightmare. We have had 3 other new systems installed over the years and it always took days and continued increases in price as the work proceeded. Problem Solved Home Services gave us a price, did the work in less than a day, cleaned up completely before they left, and asked for not a penny more! How great is that. I’m enjoying great cool air with no continuing problems. I’m more than pleased. I would recommend this company without hesitation or reservation!

- Connie P.

I can’t recommend Rob and Problem Solved Home Services more. I reached out last minute and he was at my doorstep within two hours. Great customer service, didn’t try to price gouge, and efficient.

- Nichole J.

Arrived on time and did a great job. Cleaned up after service was completed.

- Tina S.

They came within an hour and drained my overflowing A/C drainage pan before my kitchen sink collapsed!

- Colleen K.

Once again, showed up on schedule, did an AC checkup on both of my units, professional attitude, friendly service, always a pleasure to have my Problem Solved!

- Stan Y.

I’ve known the owner for many years! I followed this contractor from his last company to this one because you can’t beat his honest pricing and fair estimates. His staff are professional and explain the work they’re doing while inside my house. Made me feel very comfortable and at ease throughout this process of home repair. I highly recommend this company.

- Sherry S.

Rob is a great guy, honest, shows up on time and works well! Definitely recommend him and his company and would hire him again!

- Vanessa H.

I highly recommend this company. He is very knowledgeable, turned our job around quickly and at a very fair price. We will use them in the future.

- Cheryl S.

Rob was an excellent and prompt communicator; he showed up on time, and was very thorough in his proposal. The work and partnership exceed my expectations. Highly recommend Rob.

- Kurt H.

Absolutely amazing service! Needed someone to come out ASAP to check the AC of our rental properties; gave Problem Solved Home Services a call and they were able to get out there quickly and provide services that were needed to be working properly! STOP SEARCHING and give them a call! Wouldn’t go anywhere else.

- Amanda B.

Robert was great! Arrived early, solved the problem quickly and efficiently and offered solutions for future maintenance. He’s professional and well-priced. I highly recommend him.

- Lewis M.

I recently had a 50 amp EV rated outlet with 6awg wire installed in my garage to charge my EV, and I couldn’t be more pleased with the service! From the initial consultation to the final setup, everything was handled professionally and efficiently. Rob with Problem Solved Home Services is professional, knowledgeable, and a master in his trade. Bonus, they offer so many additional services outside of electrical work! The installation was seamless, and the work area was left spotless afterward. I really appreciated how quickly and expertly he handled the job. If you’re looking for a reliable, skilled electrician, HVAC, all-around handyman, Rob at Problem Solved Home Services is your guy!

- Lindsey C.

I had a dilemma and they came ASAP!! Fast, honest and very nice. I would definitely use you guys again. Thank you.

- Lisa I.

This was fantastic service! He was able to fix my thermostat very quickly and it is finally cooling off in here.

- Diana S.

I had a clogged shower and toilets. Rob from Problem Solved Home Services came within 1 hour and fixed the problem. Highly recommended!

- Betty J.

I’ve used Rob’s services multiple times. He is always very professional, on time, and resolves the issues with excellent quality.

- Elizabeta M.

Rob was very informative regarding the work that might need to be done. My home was built in 1987 and it was a challenge to find the right commode but he was able to and the work was done. He was professional and I will use his company for other jobs.

- Ann B.

Easy to work with and very accommodating. Got the job done quickly and professionally. Would use again.

- Reagan L.

Excellent service! Always approachable. Highly recommend this company. Most construction services go for the big replacement cost, but Problem Solved Home Services will give options to save your wallet and cares. They treat you like a part of the family.

- Melani C.

I had some major plumbing projects and contacted Problem Solved Home Services. I needed installation of two tankless water heaters, an automatic whole-house water shut-off valve, a toilet upgrade, an under-sink hot water heater, and associated electrical changes. Problem Solved showed up on time and completed all projects without delay. Their work was professional, and everything has worked without problem and as expected. Rob was very courteous and friendly and he also gave me advice on HVAC projects I was planning for the future. Also, my wife asked for an additional electrical outlet in a separate room that I had not remembered, and they added that without a problem. I would highly recommend Problem Solved and will use them for all my future needs. Definitely five-star service.

- Keith K.

Rob responded quickly to our weekend plumbing emergency, gave us an accurate quote, and our problem was solved within hours. Very friendly and professional, would highly recommend.

- Donna A.

Rob is always timely, professional, and explains everything thoroughly. We use him for all our electric, plumbing, and A/C needs.

- The Oaks Veterinary Clinic

Problem Solved Home Services is one of the best companies in Houston for HVAC, plumbing, and electrical work. Being veteran-owned, they really care about doing things right and taking care of their customers. The team is super friendly, always on time, and knows their stuff, whether it’s fixing your AC, handling plumbing issues, or solving electrical problems. Plus, they never charge to check out your problem, which is a huge bonus! They’re honest about pricing and make sure you’re happy with the job. If you need reliable home services from people you can trust, these are the folks to call. Highly recommend!

- Scott C.

I had to change my refrigerator. I have all original plumbing in my 2 story home built in the early 80’s. Well I needed to have some valves replaced in my home to swap refrigerators due to valve was not blocking the flow. So they traced the line through 3 more bad valves before making it all the way to main valve at the street. Problem Solved Home Services replaced all bad valves in a seamless manner and took no time at all to complete the work. Very impressed by owner’s knowledge and dependability as well as the fact it didn’t break my bank. I have some more upgrades and maintenance to take care of so I know who will be completing all the home service I need completed in the best most cost effective way out there. There is no better quality, craftsmanship, integrity, than Problem Solved Home Services—not just the name of the company but a name that is also your destination in home services as your Problem will be Solved!

- Ira H.

This company here is a real company that cares about us customers and looks out for us and will not rob you. Rob came to my house and checked out my heater and told everything is good and you are good to go. I needed him to check this and my water heater too because I needed its inspection so I am in compliance with the rules of the fire marshal. We foster kids so had to get this stuff updated so that we can keep fostering kids. Rob also made sure our hot water was working properly, and we are all good to go now. This man is honest and very reasonably priced. Also his ac work is excellent too. So I would highly recommend using him.

- Tim S.

I had a water heater suddenly go out on me, and Rob responded immediately. He had everything up and running faster than I expected! His work is exceptionally clean and professional, and the pricing was very fair. I highly recommend this company. I’ll definitely be using their services again in the future without a doubt!

- Andrew K.